Contact Us
We'd love to hear from you. If you have any question about subscriptions, content access, billing, technical support, or any feedback about Taswyah services, you can reach us through the official channels listed below.
For general inquiries and support: Info@Taswyah.com
Response times
We review and respond to your requests during official business days. Expected response time: 1 to 3 business days from when we receive your request.
Requests we can help you with
You can contact us about:
- Inquiries about subscriptions and plans.
- Account sign-in issues.
- Payment or billing issues.
- Exchange or refund requests in accordance with the approved policy.
- Inquiries about the content or tools available within the platform.
- General complaints or feedback.
- Collaboration or partnership requests.
Before you contact us
To help us serve you faster, please include the following information when sending your request:
- Your full name.
- The email address used to register.
- Your subscription type, if any.
- The invoice or payment transaction number, if any.
- A clear description of the issue or inquiry.
- Any attachments or screenshots illustrating the issue, if available.
Important notes
- All of Taswyah's official contact channels are listed only within the platform.
- Please don't share login credentials, passwords, or bank card details over email or any other contact channel.
- We would also like to note that the Taswyah team does not provide personal investment recommendations or buy/sell decisions; its role is limited to support related to the services and content available within the platform.
Complaints and feedback
If you have a complaint or feedback, you can send it via the official email, and it will be handled and reviewed in accordance with Taswyah's approved internal procedures.